The practice has a zero tolerance policy with regards to violent/abusive patients. The definition of violence: "Any incident where a GP or his staff are abused, threatened or assaulted in circumstances related to their work, involving an explicit or implicit challenge to their safety, well-being or health." If an incident occurs, the practice will telephone the police and that patient may be removed from the practice list.
Our Responsibility To You
All patients will be treated with respect, kindness and dignity, irrespective of ethnic origin, religion, cultural beliefs, sex or age.
Your Responsibility To Us
We ask you to treat the practice staff with the same courtesy and respect.